Privacy Policy

1. Who we are

Taalzo is an online music learning platform that connects students with music teachers for recorded and live classes. This policy explains what information we collect and how we use it.

2. Information we collect

• Account details: name, email address, phone number and password.
• Student preferences: instrument, teaching language, skill level and learning goal.
• Teacher details: headline, biography, qualifications, experience, instruments, languages and payout UPI ID.
• Learning activity: lesson progress, live class attendance, practice minutes, reviews and messages with your teacher.
• Payment records: plan, amount, payment status and reference numbers returned by our payment partner.

3. How we use your information

We use your information to create and secure your account, match you with suitable teachers, deliver your classes, track progress and attendance, process subscriptions and payouts, send service notifications, and improve the platform.

4. Payments

Payments are processed by Razorpay. Card numbers, UPI PINs and bank credentials are entered on the payment provider's secure screen and are never stored by Taalzo. We keep only the payment reference, amount, plan and status needed for your receipt and access.

5. What we never share

Phone numbers are visible only to the account owner. A teacher's UPI ID is visible only to that teacher and to authorised Taalzo administrators — never to students or other teachers. We do not sell your personal data to anyone.

6. Who can see your information

Your teacher can see your name and your progress and attendance in their own course. Other students can see only your display name on group leaderboards and community posts. Authorised Taalzo administrators can access account records to run the service and resolve disputes.

7. Class videos

Recorded lessons and demo videos are served through protected, authorised access to enrolled students only. Recording, downloading or redistributing class content is not permitted.

8. Data retention and security

We keep your data for as long as your account is active and for as long as required for legal, tax and accounting purposes. Data is stored on secured servers with access controls that limit each account to only its own records.

9. Your choices

You can update your profile details at any time from your profile page, and you can request correction or deletion of your account data by contacting us. Some records, such as payment history, must be retained to meet legal obligations.

10. Contact us

For any privacy question or request, write to taalzoprofessional009@gmail.com.